shipping: USPS – Please allow 1 week for domestic shipping and 2 weeks for international orders, depending on the availability of the piece.
returns/exchanges: Will gladly be done in a timely manner, within 1-2 weeks. Customer is responsible for return shipping costs. Items must be in original condition, within 30 days of purchase. Any fine jewelry returns will also be subject to a restocking fee.
repairs: Accepted and subject to a fee and/or shipping cost.
merchandise: All jewelry is handmade in America and each piece is slightly different from any other due to the type of material/method in which each piece was created. After use, jewelry might get natural wear & tear/oxidized, especially un-plated jewelry. Metal will naturally react when exposed to skin, oil/liquid, and different temperatures. Sterling Silver jewelry can be cleaned with polishing cloths or naturally with baking soda and salt in an aluminum foil base covered bowl of hot water for about 5-10 minutes and then gently rubbed and dried with a soft kitchen cloth/paper towel 😉 Sterling Silver jewelry can also be scrubbed more abrasively with a toothbrush during the process or a Scotch Brite sponge can be used afterwards for a more rough/matte finish & rinsed with warm water. You can also choose to use a chemical silver cleaning solution, if desired.
wholesale: For any wholesale inquiries, please send a message via the contact page.
general advice: Ideally, it is best to keep jewelry away from direct sunlight/water and store in plastic bags/boxes. May occasionally clean jewelry with polishing cloths. *Any solid gold fine jewelry will not tarnish and last forever.*